LEGAL INFORMATION

Specified Commercial Transactions Law Statement


Seller

JUNG LLC


Responsible Representative

Dupuis Usage Dupuis Jung Frederic Albert


Business Address

Taito-ku, Yanaka 5-4-1

Tokyo, 110-0001


Contact Information

Phone Number: 090-6543-3996

Please note that inquiries via phone are not supported. Kindly contact us via email.

Email Address: info@jung-watch.com

Contact Form: https://www.jung-watch.com/pages/contact


Sales Price

The sales price is listed on each product page.


Additional Charges

Consumption tax is applicable for customer living in Japan only.

Customs duties and import taxes (to be paid by the customer)


Payment Methods

Credit card

KOMOJU (including Konbini payment, Pay-easy, etc.)

Other digital payment methods

 

Warranty

1-Year International Warranty covers any manufacturing defects in materials or workmanship under normal use during the warranty period.


Payment Timing

Payment is confirmed at the time of order placement.


Delivery Timing

Orders will be shipped within 5 days after payment is confirmed.

Orders will be shipped from 2025 April.

Delivery time varies depending on the destination for international shipping.


Returns and Exchanges

If you receive a defective item or you change your mind? Return your watch within 7 days of delivery — unworn and sealed — for a full refund or exchange.


Return Shipping Costs

If the item is defective, we will cover the return shipping costs.

For other reasons, the customer is responsible for the return shipping costs.


Order Quantity Limitations

Certain products may have quantity limitations, which will be indicated on the product page.


Sales Conditions

We ship domestically in Japan and internationally for free.

For international orders, the customer is responsible for customs duties and import taxes.


Other Information

If you have any questions, please contact us using the details provided below.

https://www.jung-watch.com/pages/contact