LEGAL INFORMATION
Specified Commercial Transactions Law Statement
Seller
JUNG LLC
Responsible Representative
Dupuis Usage Dupuis Jung Frederic Albert
Business Address
Taito-ku, Yanaka 5-4-1
Tokyo, 110-0001
Contact Information
• Phone Number: 090-6543-3996
Please note that inquiries via phone are not supported. Kindly contact us via email.
• Email Address: info@jung-watch.com
• Contact Form: https://www.jung-watch.com/pages/contact
Sales Price
The sales price is listed on each product page.
Additional Charges
• Consumption tax is applicable for customer living in Japan only.
• Customs duties and import taxes (to be paid by the customer)
Payment Methods
• Credit card
• KOMOJU (including Konbini payment, Pay-easy, etc.)
• Other digital payment methods
Warranty
1-Year International Warranty covers any manufacturing defects in materials or workmanship under normal use during the warranty period.
Payment Timing
Payment is confirmed at the time of order placement.
Delivery Timing
• Orders will be shipped within 5 days after payment is confirmed.
• Orders will be shipped from 2025 April.
• Delivery time varies depending on the destination for international shipping.
Returns and Exchanges
• If you receive a defective item or you change your mind? Return your watch within 7 days of delivery — unworn and sealed — for a full refund or exchange.
Return Shipping Costs
• If the item is defective, we will cover the return shipping costs.
• For other reasons, the customer is responsible for the return shipping costs.
Order Quantity Limitations
Certain products may have quantity limitations, which will be indicated on the product page.
Sales Conditions
• We ship domestically in Japan and internationally for free.
• For international orders, the customer is responsible for customs duties and import taxes.
Other Information
If you have any questions, please contact us using the details provided below.